Understanding Your COR: When to Contact the RDO

Encountering problems with your Certificate of Registration (COR) can be a stressful experience, especially when you're unsure of how to resolve them.  It's important to understand that while your POS provider is a valuable partner in many aspects of your business operations, there are certain COR-related issues they simply cannot address.  These are typically related to information that is automatically populated on your COR and originates directly from the Bureau of Internal Revenue (BIR) database.  Because your POS provider doesn't have access to modify this underlying data, your only recourse is to contact your issuing Revenue District Office (RDO) directly and report the problem as soon as possible.

Here's a breakdown of the specific COR items that your POS provider cannot change and require direct RDO intervention:

 Revenue District Office (RDO) that issued your COR is automatically populated and cannot be altered by your POS provider.  Any discrepancies or errors in this field must be addressed with the RDO.

TIN of Company. Your Tax Identification Number (TIN) is a unique identifier assigned by the BIR.  It's automatically populated on your COR and is beyond the scope of your POS provider's access.  Any issues with your TIN should be reported to the RDO.

 Registered Name. The official, registered name of your business is also automatically populated and cannot be changed by your POS provider.  Corrections or updates to your registered name must be handled through the RDO.

 Business Address. Your registered business address is another field that is automatically populated on your COR.  Your POS provider has no control over this information.  If your business address has changed or is incorrect on your COR, you need to contact the RDO to update it.

Line of Business. The line of business you declared during registration is automatically populated on your COR.  Your POS provider cannot modify this.  If you need to update or correct your line of business, you must coordinate directly with the RDO.

 Business Name. While you may use a trade name different from your registered name, the official business name on your COR is automatically populated from the BIR's records. Your POS provider cannot change this.  Any discrepancies should be reported to the RDO.

Because these data points are directly linked to your BIR registration, only the RDO can make the necessary corrections or updates.  Attempting to resolve these issues through your POS provider will likely be unproductive, as they lack the necessary access. 

Therefore, it's crucial to contact your issuing RDO immediately when you encounter any problems with these automatically populated fields on your COR.  Prompt action will help prevent further complications and ensure your COR accurately reflects your business information.

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How to Print Your Permit to Use (PTU) Sales Machine on the BIR EACCREG Portal

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Technically the approved EACCREG portal is usually started from branch code (000 or 00000). Later on, you use this account to add branch for (002 or 00002) and so on. Adding add branch for 00002, 00003 will be discussed in different post. 

Recommended Web Browser: Mozilla Firefox

Step-by-Step Procedures to Print Your Permit To Use (PTU) Sales Machine:

1.    Access the EACCREG website

• Open your web browser (Mozilla Firefox recommended)
• Go to https://eaccreg.bir.gov.ph

2.    Login to Your Account

• Enter your approved (RDO) username
• Enter your password
• Click login

3.    Navigate to PTU Registration

• Select "Register for Permit to Use"
• Choose "List of Registrations for Permit to Use

4.    Search for your PTU Transaction number as your Primary Key

• Open your PDF ( Application for Registration of Sales Machines) from your POS provider
• Carefully copy the EXACT transaction number
• Paste the transaction number in the " Transaction Number" field
• Go to " Status" and select "ALL" Approved fo Printing
• In "Date of Application", enter the date when it was applied by your POS provider
• Select the Month/Year then click Search.
• Verify the result must be same transaction number

5.    Generate and Print Your PTU

• Click the transaction number found in the result section
• New window will open, click "Generate to Use"
• Scroll down and look for " Close Print"
• Select the "PRINT" button
• Choose to either:
• Directly print the PTU 
• Or, Save the PDF first then print (highly recommended)

Pro Tips

• Always double-check your transaction number before searching
• Use Mozilla Firefox for best compatibility
• Ensure a stable internet connection
• Save a digital copy (PDF) of your PTU for your records
• Keep your login credentials secure (Start to present)

Troubleshooting

- If no results appear, verify:

• Transaction number is correct
• Date of application is accurate
• You're logged into the correct account
• Contact BIR support if you encounter persistent issues.

Important Considerations

Procedures are specific to the BIR EACCREG portal

Guidelines may change, so always check the latest information

Maintain accurate records of your PTU documentation

Disclaimer

Procedures are accurate as of the publication date

Always refer to official BIR guidelines

Consult with a text professional for specific inquiries 

 

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EACCREG : Cannot Print Permit To Use (PTU) as of May 20, 2022

A friend of mine is asking for my help if I can try to print their Permit To Use (PTU). They are having trouble printing it. I asked for his credentials username and password and I tried it myself. If I will encounter the same error that he did. 

 Below is my action taken or how to print a PTU just in case you're a beginner. 

1. Encode Transaction Number
2. Select Status - All
3. Encode the Date Application range
4. Then, click Search
5. Click Generate Permit to Use link
6. Then, scroll down to he very bottom then select Print button.
7. A pop message will prompt saying Verification Message " Are you sure you want to continue?
8. I select YES. 

I tried it several times but no response. I'm supposedly go to another page whereI can see the PTU and selection like Print and Save as PDF.

I believe BIR is currently doing something on their portal an upgrade maybe. I hope they can resolve it the soonest.

FYI: We have more latest update on printing PTU. 

My latest post: https://kennstop.blogspot.com/2022/07/how-to-print-permit-to-use-ptu-in-your.html

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