November 12, 2021

ESALES : Cannot enroll in advance (Application could not be completed)

Have you tried to submit an enrollment for your ESALES in advance? 

If your answer is yes, you might have encountered an error message: "Application could not be completed. No registered machines and/or Machine Identification Number exists under TIN-Branch Code."  This error can be frustrating, but the solution is simpler than you might think.

You can't create an ESALES enrollment in advance.  The reason for this is that the ESALES system requires information tied to your Point of Sale (POS) machine, specifically a Machine Identification Number (MIN).  This MIN isn't generated until after your POS application has been approved by the Bureau of Internal Revenue (BIR).  Think of it like trying to register a car before it's even been built – the necessary information just isn't available yet.

The process involves a crucial step handled by your POS vendor or provider. They are the ones who file the POS application with the BIR.  This application requires detailed information about your POS machine, including the serial number, model, brand, and the Software (SW) license, which must be accredited by the BIR.  This ensures that the machine meets the necessary standards and regulations.

ESALES Application could not be completed

Once the BIR approves the POS application, they generate the MIN and a permit number for each POS machine.  This is the information you were missing when you tried to enroll in ESALES prematurely.  This crucial data is then automatically transmitted to the ESALES system, signaling that you're now eligible to create your account.

Essentially, there's a required sequence: EACCREG (Electronic Application for Registration) must be completed before ESALES enrollment.  This is a two-step process that often requires two separate visits to your local Revenue District Office (RDO).  Your first visit will be for your EACCREG and POS application submission.  Your second visit, after the POS application is approved and you have your MIN, will be for your ESALES enrollment.

Therefore, planning is key.  Before your initial visit to the RDO, ensure you have all the necessary documents and requirements.  Double-checking with your local RDO beforehand can save you a potentially frustrating return trip.  Missing even one document can cause delays and require another visit, extending the entire process.  Being prepared will streamline the procedure and get you up and running with ESALES as quickly as possible.


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1 comments:

Anonymous said...

"Be sure you have all the possible documents needed by your local RDO" What are the possible requirements Sir? Thank you.

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