TIN # is not yet available in EACCREG portal?

One of the most common frustrations encountered when dealing with the Bureau of Internal Revenue's (BIR) Electronic Accreditation and Registration (EACCREG) portal is the message: "TIN # not yet available." This can halt your progress in securing your Permit to Use (PTU) for your POS machines. So, what causes this issue, and what can you do about it? Let's explore the possible scenarios and solutions.

When you see the "TIN # not yet available" message, several factors could be at play. It's not simply a matter of logging in and expecting your TIN to be there. The process involves data synchronization between different BIR systems, and any hiccup along the way can cause delays. Here are some key questions and scenarios to consider:

1.  COR Release Date and Time: When was your Certificate of Registration (COR) issued? Knowing the exact date, and even whether it was released in the AM or PM batch, is crucial. For example, knowing your COR was released on Friday, May 3, 2019, helps narrow down the possibilities.
2. BIR Processing Timeline: The BIR follows a specific timeline for processing and updating TIN information. This timeline typically involves working days, so weekends and holidays will naturally cause delays. Keep in mind that the BIR, like any organization, has a certain processing time.
3. No Operation during Weekends and Holidays: As mentioned above, the BIR does not operate on weekends and holidays. If your COR was released on a Friday, for example, the TIN might not be available in the EACCREG system until the following Monday at the earliest.
4.  System Issues/Data Failures: Technical issues, such as data failures or system downtime, can occur. You might recall the extended EACCREG downtime in January 2019, which caused significant disruptions. While less frequent, these issues can still happen and are unfortunately outside your control.
5. BIR Internet Connectivity: Problems with the BIR's internet connection can also impact data updates. If their systems are experiencing connectivity issues, updates to the EACCREG portal might be delayed.
6. The Old Process (for reference): An email response to a client provides some insight into the previous process. It mentioned:

"It will take 3 days po for the store TIN/ data to be updated in the BIR central data base. Per telecon with BIR BID (Head Office), all TIN generated for the day will be uploaded per batch every night to the BIR Central Data File (CDF). All uploaded TIN information (company name, business name, address etc.) will then be processed in the CDF. At the end of the day, all processed TIN will be sent back to the BIR Regional District Office system for updating. Once updated, we can apply for the POS permit. The store TIN was just generated in the BIR system yesterday morning by BIR South Makati."

    

NOTE: Please be guided that this was the process of eAccReg before they encountered the longest offline period (around January 2019). It's highly likely they have made adjustments to their system since then. While this information provides a general understanding of the backend processes involved, do not rely on the 3-day timeframe as current. The actual processing time may be shorter or longer.

What to Do:

The best course of action when encountering the "TIN # not yet available" message is to contact your Revenue District Office (RDO) directly. They are the most reliable source of information regarding the status of your TIN in the EACCREG system. Be prepared to provide your COR details (date and time of release) when you contact them. They can check the system on their end and provide the most accurate update on when your TIN will be available. Don't hesitate to follow up if you don't hear back within a reasonable timeframe. Consistent communication with your RDO is key to resolving this issue efficiently.

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